We are looking for an energetic person-friendly hacker to join the SpiderOak team in the role of Sales Engineer. As SpiderOak Blue gains significant traction in the enterprise market, we are noticing an increasing need to bring these companies online in a faster and more efficient manner. As an example, one day you may be configuring a virtual machine to authenticate 20,000 users against SpiderOak while the next integrating patches by some of our development partners into our directory sync code base.
Our ideal hacker is first and foremost a considerate communicator. This hacker is going to be the primary smiling face to our technical contacts with our Blue customers and partners, and we expect our hacker will represent our tribe well. Our Blue customer base includes Fortune 500 companies, US & foreign government agencies, and large US & foreign educational institutions. Our hacker will be comfortable being the primary point of contact with technical and senior IT staff within these organizations. Unhappy customers should create an appropriately unhappy hacker.
This hacker will be responsible for managing and communicating timelines and problems (and their interrelation) to both internal SpiderOak staff and that of our customers. We should be able to randomly quiz our hacker of the status of ongoing trial and live programs and she should be able to respond usefully (allowing for research). Our hacker will be the nexus hub for the technical on-boarding process of new Blue accounts and should be appropriately self-organized.
This hacker will also be comfortable with a variety of Linux-based server technology. Our software is distributed as code on an Ubuntu virtual appliance, so our hacker will be perfectly happy hacking away on Python code to eventually run on Ubuntu. This hacker will also be comfortable configuring said Ubuntu system. Bonus points for a background involving developing against an alphabet soup involving LDAP, RADIUS, MS AD, or SAML.
SpiderOak’s a distributed company; as such, our ideal hacker is a first-rate communicator. Our hacker will be commonly available during the US working day on our secret awesome undisclosed IRC channel as well as via phone and/or skype. Our hacker will raise a fuss if something beyond their control is blocking their projects; however, our hacker will be a problem solver and be more than up to making the impossible hack come to reality. They will jump at the chance to travel to work with other SpiderOakers, with key cities being Kansas City, MO, Chicago, IL, and San Fransisco, CA. Civility and “work-togetherness”, especially but not limited to strangers, is required. Effectively managing one’s self is also a key requirement; nobody will be looking over our hacker’s shoulder while they work. A sense of humor is appreciated.
Specifically in this case, our hacker will be working most closely with our teams in Chicago and KC such that being close or willingness to travel to these locations is important and especially toward the beginning.
Still interested? Send an email to firstname.lastname@example.org including “sales engineer” in the subject with a little about yourself and your experience to date (a ‘cover letter’ if ou will). NOTE: Resumes are not required as who you are is more important that what your resume may or may not say. If we enjoy your thoughts and feel like you will be a good fit, we will send you a small task to complete. Please do be sure to tell us a bit about yourself, what you can do, and why you’d like to work for us. English only, please.
We know there’s talent in everyone regardless of what little papers might say, so we have no “minimum” requirements for degrees. We’re also super-equal-opportunity: quality hacking knows no bounds for race, gender, nationality, sexual orientation, species*, or religion. If you can meet what we need, we’ll do amazing things together, no matter who, what, or where you are.
* We encourage kangaroos that can deliver lattes in their pouches.