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Our Company

Prevent getting locked out of your account

Sometimes the best thing about SpiderOak is also the worst thing about SpiderOak: because of our Zero-Knowledge privacy policy, we can never reset your password or provide it to you, even in emergencies. This is great when it comes to security, but terrible if you happen to find yourself locked out of an account that contains the only copies […]

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ANNOUNCEMENT: NEW SPIDEROAK PRICING FOR 2015

At the end of last year, the Pew Research Center canvassed thousands of experts on their predictions on privacy. When asked whether they believed there would be a widely accepted privacy infrastructure by 2025, many said no, stating that privacy is destined to become a ‘luxury.’ Kate Crawford, a professor and research scientist, had this […]

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Happy CyberMonday, everyone: 1TB for $129/year or $12/month

There’s no better time than NOW to make sure your most important photos, videos, and files are backed up and protected. For the next 24 hours only, get 1TB FOR $129/year OR $12/month.  (And yes — both new AND existing users can take advantage!) Use the promo code: CyberMonday2014  Compared to our normal price of $100 a […]

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Shhhh…CyberMonday offer teaser (for new & existing users!)

  Privacy matters. Building a community of users who understand the need for encryption is what we set out to do in 2007. Many of you have asked for new pricing, and we’ve been working on it. In the meantime, we wanted to give you an offer you can’t refuse. For only 24 hours* on […]

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China’s interest in iCloud, what about SpiderOak?

China has historically been an adversary worth mentioning to privacy tools. While I’m not going to get into the philosophical or political aspects of whether China has a right to filter its citizens internet access or not, the fact of the matter is that they are constantly trying to break the privacy protections of several systems. […]

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A Status Update + Your Top 5 Support Questions Answered

Hello fellow privacy-lovers – We wanted to send you a personal note and update for transparency’s sake. As many of you know, Edward Snowden recently mentioned SpiderOak again and it caused another great wave of interest and attention. Because the abnormally high volume of inquiries (which is great!), we’re a bit behind. In an effort to preemptively address […]

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UNFRIENDED: SpiderOak was blocked on Facebook for nearly 3 weeks

You might have been one of the hundreds of people who noticed that we were blocked on Facebook from Aug. 31 – Sept. 17, 2014. This ban applied to SpiderOak.com, all of our affiliated sites and any related email addresses (like support!) ending in spideroak.com. This meant no mentioning them in both comments and posts […]

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Monetizing users: more usability challenges on privacy

If you want to create a great product, you need money to survive all that time. If you want to get money, you need a great product. Sometimes you’ll get people with big bucks thinking your idea has potential, so you get their money to create the great product. Once you have the great product, […]

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Now Hiring: Enterprise Support Engineer

We’re looking for an energetic people-friendly engineer to join forces with us to help support our growing SpiderOak Blue Enterprise deployments. Every day will see new struggles and opportunities- one day, you may be integrating patches from some of our development partners into our directory sync code base, the next you may be helping configure […]

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“Snowed In”: Your Top 10 Questions Answered in Light of Recent Media

What is it like to be mentioned by Edward Snowden? Well, quite surprising. Welcoming new users to our community is very exciting. As more and more people become aware of ‘Zero-Knowledge’ privacy and its implications for our digital lives, we can’t help but feel we are creating more than a business. We are actually creating […]

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