Category Archives:

Infrastructure

Shellshock bug: what are we doing about it?

There are enough blog posts about the infamous Shellshock bug already, but this is one about how it affects you, SpiderOak user. If Shellshock or bash don’t ring a bell, let’s just say it’s a bug in a core software that lives in a lot of machines around the world. This bug in itself is not really problematic, but […]

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Desktop Client Security Advisory

A couple of weeks ago, Thomas Roth, an independent security researcher contacted SpiderOak’s security response team mentioning a set of vulnerabilities on the desktop client. We’ve been analyzing the repercussions of his findings and after a couple of development iterations and discussions, version 5.1.8 of the desktop client is here! So what did you fix? Clients before […]

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How the latest OpenSSL bugs affect SpiderOak

In the past couple of months, there has been an increasing focus on one of the most-used security software libraries. Even though the results of this might have been received as bad news, the reality is that we are a lot safer thanks to all this findings in OpenSSL. At SpiderOak we take this kind […]

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New OpenSSL vulnerabilities = New SpiderOak client

On June 5, a new set of vulnerabilities were disclosed in OpenSSL. Everybody should update to either 0.9.8za or 1.0.1h, regardless of how you use it. This set of bugs affect both server side and client side software in quite interesting ways, but we’ll leave the gory details for another time. The important point today is that […]

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LAN Sync Overview

We’re just around the corner from releasing our much-requested LAN (Local Area Network) sync feature, which is now in the final stages of beta testing. LAN sync enables much more efficient syncing of data between two or more computers. When SpiderOak is processing a sync between devices on the same LAN (i.e. on the same […]

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Introducing the SpiderOak Web API

In our efforts to give back to the community, and create an environment where our customers can use the SpiderOak service how they want to, we have released a document describing the SpiderOak Web API. This is the very same API we use to implement our ShareRoom and My Login functionality through the SpiderOak.com website. […]

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Arrived: SpiderOak Version 3.6… An Evolution

I must admit that Charles Darwin’s theory on evolution is one of my favorites. (Another happens to be Newton’s law of gravity – the pulling of items to a core – but we can discuss this another time.) What I like about evolution is that it happens all around us and is constant – there […]

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Why and How SpiderOak architecture is different than other online storage services: The surprising consequences on database design from our Zero-Knowledge Approach to privacy.

First, let’s consider the design of products like Mozy or SugarSync. On the server they have a database of all of your files. This database includes foldernames, filenames, last modification times, sizes, etc, all plainly readable. Maybe they encrypt the data (the contents of each file). The backup client on your computer knows which files […]

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ShareRoom and Web Login Display Issues in Internet Explorer

We are aware of an issue with Internet Explorer 7 and above that causes the ShareRoom and My Login interface to display incorrectly (just the page header is shown, and the folders/files below are blank). We are working on fixing this for all Internet Explorer users, but in the meantime there is a simple workaround. […]

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Regarding Recent Connection Issues (Updated Oct 13)

Final Update: To begin – I need to thank you all again for your patience during the last two weeks. We have worked tirelessly to bring all of your accounts active as quickly and as safely as possible. At this time, all affected user accounts should be live and the upload process should be fully […]

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